When we first stepped in to manage a portfolio of Los Angeles shopping centers, the rent rolls looked like a game of roulette. Tenants were sending in random amounts whenever they felt like it—some had balances that had been sitting around since the pandemic. Owners weren’t seeing predictable income, and cash flow was strained. That’s […]
Case Studies
Case Study: How One Owner Profited by Remodeling During a Major Vacancy
The Challenge Architect and commercial property owner Eric Luk had a decision to make. His five-building commercial complex West Main Place Medical and Professional Plaza was about to lose a major tenant occupying roughly fifteen percent of the complex’s leasable units. In the face of major vacancy, he could either hit the panic button and […]
Your utility bill spiked. Now what?
Analyzing and understanding each property’s average monthly utility consumption is critical. These important costs need to be monitored, so that spikes in utility charges can be spotted quickly. Disputes won’t be favorably resolved when they’re months old. Recognition and action must be swift. Once found, utility bill increases must be investigated, either for waste being […]
Managing Through Clean-up of Contaminated Soil
Challenge: Several years ago, we were selected to manage a commercial property, and also oversee its soil contamination clean up. Theproperty had previously been a dry cleaners, and was on the verge of being required to test for poisonous airborne vapors. If the air was found to contain an excessive amount of toxins, the businesses […]
Celebrating ZERO VACANCIES in portfolio of nearly 300 apartments
Last year one client brought us 9 buildings with nearly 300 units. We immediately set to work to improve the management onsite, and maintenance of this portfolio. In just three weeks, these improvements – coupled with aggressive marketing of vacant units – paid off handsomely for the owner. The day we took on management, the […]
Getting Rent Up Front
Have you ever had an applicant offer to pay you 6 or even 12 months of rent up front? We have! The owner of a duplex in Eagle Rock had been through a nasty eviction, fired their manager, and was gun-shy to even rent the unit at all after having to remodel it entirely. We […]










