When we first took over management of this newer property, we quickly realized it needed more than just routine oversight — it needed structure, accountability, and a little elbow grease. The building’s day-to-day operations lacked consistency, and the ownership group was understandably frustrated. That’s where our team stepped in to reset expectations and deliver tangible improvements.
Cleaning Up — Literally and Figuratively
Our first focus was on the basics: cleanliness and reliability. We brought in a new janitorial schedule, introduced better maintenance tracking, and hired a dependable pest control provider. The difference was noticeable within weeks — cleaner hallways, healthier common areas, and a safer environment for residents.
Compliance and Communication Challenges
Behind the scenes, we discovered a few compliance issues that had flown under the radar, including expired fire extinguisher certifications. We immediately corrected these, ensuring the property met all safety standards. While communication with ownership wasn’t always smooth sailing — and at times tested the partnership — our professionalism and transparency kept things moving forward. It’s not always easy news to deliver, but doing what’s right for the property always comes first.
The Results Speak for Themselves
Rent collections are trending upward, service providers are performing consistently, and ownership now has a better picture of the property’s true condition and potential. We’ve proven that even in challenging relationships, consistent performance and ethical management build trust over time.
If you’re ready to experience what true property management accountability looks like, visit LAPMG.com to get a free quote and see how we can help your property perform better — no matter where you’re starting from.
