No matter what you do as a landlord or property manager, all your objectives boils down to one thing, which is tenant retention. This is so because retaining tenants is very vital in making the most out of your investment. When tenants come in and move quickly out of your property because they are not satisfied, finding another one will take time and cost you money. Your rental property should always be filled up for you to make the most out of your property. There are many ways to make your tenants happy and give them a reason to stay, and we are going to talk about some of them here.
Help them interpret the law
Some tenants may not fully go through the lease agreement, and may not fully understand it even if they go through it. Yes, they should fully read and understand the lease agreement, but you can still make things easier by interpreting it for them, or better still, come up with a cheat sheet. You should include necessary contact information, notable rules and other vital information. With a laminated tip sheet, you are surely setting your tenants up for success and this will make them feel valued since they will feel that you are on their side and ready to assist them.
Offer tips for damage free decoration
When tenants move in, they will want their space to look how they want and fit their needs. This may be frowned upon because to make their apartment look as they want, they may end up damaging your property which is something no landlord wants. One thing that can make tenants renew their rent is if they feel at home. This is why it is vital to offer them tips to decorate their space and make it feel like home without causing damage to your property.
Handwritten notes are still valuable
Even though you can simply connect to people through email and text messages, hand written notes are still valuable. Most people won’t even open your mail, not to talk of reading it. Sending them a card or a letter is a surefire way to let them know that you really care. Take note of their birthday and send them a quick card. You can also send them cards and notes during the festive period. You don’t have to write a whole text book for them to read, simple messages like “Wishing you well this holiday season!” or “We hope you have a wonderful birthday!” with the tenant’s name is enough for them to know that you have them in mind.
Visit them regularly
While you shouldn’t rush to the property almost every day since such attitude makes tenants uncomfortable, when going for inspection you should make use of the opportunity to visit them, especially if you haven’t heard from them for long. Simply reminding them that you are available makes them feel well attended to.
Surely, you cannot force anyone to renew their lease, but what makes most tenant leave is if they are treated badly or not allowed to express themselves. With these tips you can make them feel at home and also renew their lease.